Full-Time Customer Service Representative | Collision Repair Experience

Confidential • Full-time • Escondido, CA, US • $18 - $32 / hour • 1m ago

Full-Time Customer Service Representative position being offered within an independently owned collision repair company.

Collision repair industry experience is required.

Please do not respond if you do not have prior experience within the collision repair industry, as this is not a training position.

We are seeking an energetic, organized professional who takes pride in their work, has a pleasant demeanor, and enjoys assisting customers throughout the repair process. The ideal candidate is a natural problem solver, proactive communicator, and dependable team player with strong customer service and administrative skills.

This position requires an experienced customer service representative who works well in a team environment, communicates effectively with customers and staff, and can confidently follow established operating procedures in a fast-paced collision repair setting.

Required Collision Industry Experience:

Customer Service
Data Entry
Scheduling
File Documentation
Repair Order Creation
Reconciliation and Closing
Accounts Receivable
Accounts Payable
Credit Posting
CCC ONE proficiency
CCC Payroll/Timeclock experience
Microsoft Office proficiency
Ability to multi-task, prioritize, and manage time effectively
Strong phone and communication skills
Professional appearance and attitude
Ability to read and understand instructions, written estimates, and work orders
Ability to adapt easily in a fast-paced environment
Must be at least 18 years of age
Valid driver’s license required

Preferred but Not Required:

Bilingual

We look forward to growing our team with a qualified individual who will contribute to our company’s continued success and provide excellent support to our customers.

Please respond to this ad with your resume and relevant experience if qualified and interested. Thank you.

Pay: $18.00 - $32.00 per hour

Benefits: